SoLoMo is no longer a new buzzword for travel brands. Although some airports, like Gatwick, are further down the line with their strategy than others, there is no room for complacency because like everything in the world of online travel, SoLoMo is evolving and changing rapidly. Pamela Whitby reports.
The U.S. hotel industry reported strong performance increases in the three key performance metrics during summer 2012, according to data from STR. During the summer season - which comprises June, July and August—the U.S. hotel industry’s occupancy rose 2.4 percent to 69.3 percent, its average daily rate increased 4.4 percent to US$107.37, and its revenue per available room was up 7.0 percent to US$74.44.
Best Western International recently asked Facebook users to cast their votes for the first-ever Fan Awards on the Best Western Facebook page. Best Western's more than 4,000 hotels from around the world were encouraged to submit nominations in categories ranging from Most Unique Hotel to Best View from a Hotel Room and a panel of travel industry experts reviewed the nominations and selected the five finalists for each category.
How do you take a leading Vegas brand and integrate it to India? Ask Neera Chanani. As head of Caesars Entertainment’s (CZR) hospitality division for South Asia, Chanani has spearheaded the company’s expansion into the region. Her job, which she says has the “energy of a startup with the backing of a global company,” focuses on translating the non-gaming aspects of Caesars’ hotels. “How do you develop a chain of these in a place that’s an emerging market and make it culturally relevant?” Chanani is working on the answer.
Marriott Hotels & Resorts, the signature brand of Marriott International (NYSE:MAR), renowned for its expertise in hosting meetings, is “re-imagining” the traditional small meeting to become a collaborative work experience that will promote creativity and innovation. Inspired by the work styles of Gen X and Gen Y, Marriott Hotels & Resorts has exclusively partnered with Steelcase, the leader in workspace design, and launched today Workspring at Marriott. Redmond Marriott Town Center, near Seattle, is the first hotel to offer the small meetings suite.
Online Revealed, Canada's only tourism internet marketing conference, will be back on the road for the 8th annual event in 2013. The conference, which focuses on the latest in online travel marketing trends, will take place at Caesars Hotel and Casino in Windsor Ontario, April 2-4, 2013, with an anticipated attendance of 450 delegates from across Canada.
On a recent hoteldoctorTM assignment, I was reminded of the importance of standards and leadership where individuals are held accountable for performing to an agreed standard and creating an environment where team members can excel. During the course of the assignment, we noted that the people with whom we interacted appeared for the most part to be pleasant and welcoming. However the responses in the different areas or departments of the hotel varied considerably. This was noticeable both in the performance of a particular duty or task, and the spirit in which it was conducted or delivered.
As the popularity of social media continues to accelerate, it's no surprise that famous faces and well-known brands are increasingly using these platforms to reach the people responsible for their fame.The power of these social media channels allows actors, comedians, athletes, and companies to interact with their followers, yet the casual comfort of these conversations can sometimes result in social slip-ups. MDG Advertising developed the following infographic that shows how the improper use of social media has caused some big names to gain unfavorable attention, but has also allowed them to quickly win back their faithful fans.
There is enormous potential to develop hotels in Russia, but that potential continues to be hampered by bureaucracy and a regulatory framework that is not conducive to growth. This was the key finding at the Russia round table discussion held at the second annual Hotel Investment Conference held in London last week. The Panel was hosted by Michael O'Hare, Managing Director of Horwath HTL Russia and was joined by Patrick Fitzgibbon, Senior Vice President of Development for Hilton Worldwide (Europe and Africa) and Arlid Hovland, Senior Vice President for Business Development for the Rezidor Hotel Group.
Hotel rate parity trends for September to November 2012 of three, four and five star hotels across some of the major cities in Asia. The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, has announced the date and location of the Agilysys Inspire User Conference & Executive Summit 2015, the conference designed to help Agilysys customers learn more about the company's technology and how it can help them transform the guest experience. The event will be held February 23-25 at the Disneyland Hotel in Anaheim, Calif. The conference hotel reservation deadline is Jan. 21. Conference registration deadline is Feb. 22.
How can a hotel, resort or casino effectively reach a target audience through online media? One of
the most pervasive challenges hoteliers face is how to effectively speak to and engage with their
various customer segments online. Couples, families, business travelers, international travelers, and
event planners all require customized messaging on the site and in advertising campaigns to address
their individual needs.
CORAL SPRINGS, FL -- Mark Williams, Group President of Vantage Hospitality Group's Upscale Brands, announced that Hawkeye Hotels has reflagged its Fairfield Inn in Ottumwa, IA to a Lexington Inn & Suites.
Commune Hotels and Resorts is a relatively new hotel company, which formed in 2011 when boutique hotel brand Joie de Vivre merged with luxury lifestyle brand Thompson Hotels. In addition to the two founding brands, Commune recently launched tommie, a value-oriented that combined the luxury and bespoke lifestyle elements of the former brands. Niki Leondakis, the companys current CEO and one of very few women leading a hotel corporation, joined Commune in 2012 after serving as COO and president of Kimpton Hotels & Restuaurant. Her experience puts her in the center of the lifestyle hotel sector whose growth was evidenced by IHGs $430 million offer to acquire Kimpton last week.
Caesars Entertainment Corporation (NASDAQ: CZR) ("Caesars Entertainment") and Caesars Acquisition Company (NASDAQ: CACQ) ("Caesars Acquisition") today announced that they have entered into a definitive agreement to merge in an all-stock transaction. The merged company will be one of the largest gaming and entertainment companies in the world. Upon completion of the merger and the proposed restructuring of Caesars Entertainment Operating Company, Inc. ("CEOC"), the merged company will be well capitalized and positioned for sustainable long-term growth and value creation. Upon the completion of the transaction, Caesars Entertainment will own a collection of high-growth assets, including properties in destination markets and a majority stake in Caesars Interactive Entertainment, Inc. ("CIE"), and will operate a valuable network of domestic and international resorts and casinos. startclickprintexclude endclickprintexclude
Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced that it has completed the sale of the Philadelphia Airport Complex to The Lightstone Group and its affiliates. Located on Island Avenue one mile from Philadelphia International Airport (PHL), the Philadelphia Airport Complex consists of three Starwood properties including the 252-room Sheraton Suites Philadelphia Airport, the 177-room Four Points by Sheraton Philadelphia Airport and the 136-room Aloft Philadelphia Airport. All three properties will be operated by Island Hospitality, undergo renovations and continue to fly the three brand flags.
Autograph Collection - Marriott International's exclusive portfolio of hotels recognised for celebrating individuality - is set to welcome a new historical, boutique property to its Collection. Hotel Cotton House Barcelona, located in a prime position on Barcelona's Gran Va, is housed in an iconic 19th century building - formerly the headquarters of the Association of Cotton Manufacturers.
As we know, overselling (or overbooking) is a technique used in Revenue Management to offset
anticipated cancellations and no-shows (wiki has an article on this subject). In other words, if you
expect 2 cancellations and 1 no-show - you oversell by 3. That's the optimal behavior that
maximizes revenue. Pretty simple, right?
When it comes to designing hotel guest rooms for the modern-day business traveler, one piece of furniture is always a matter of debate: the desk. "The Millennial traveler doesn't seem to need to put everything on the desk," says Nigel Hatcher, senior director of Interior Design for Marriott International.
nSight, the leader in online consumer shopping intelligence for the travel industry, today announced
its nGenius Community, a partner program focused on data-driven digital marketing. A first of its
kind in the travel industry, the nGenius platform allows nSight users to take action on forward-
looking travel consumer trends within the industry's most powerful marketing channels to increase
direct and third-party bookings.
Belhotel International has officially opened Hotel Ciputra World Surabaya, strenghtening its presence in Indonesia and adding to an award-winning global hotel management portfolio. The landmark event occurred on 27 November, 2014, at a five-star property that aims to provide the perfect balance between business and leisure next to the city's most exclusive neighbourhood and adjacent the destination's exclusive shopping mall, Ciputra World Surabaya.
Accorhotels.com, Accor's multi-brand booking portal, unveils a new-look with a more up-todate homepage and new sections for easier and enriched travel preparation and organization as well as bookings in the group's 3,600 hotels around the world.
Hyatt Hotels Corporation (NYSE: H) and FSA Group S.A. announced today that joint venture entities formed by Hyatt affiliates and FSA Group have entered into agreements to purchase two sites in Brazil to develop Hyatt Place Sorocaba and Hyatt Place Maca. Upon the closing of the site acquisitions, the joint venture entities will enter into agreements with FSA Group to manage the design, planning and construction of the hotels and with Hyatt affiliates to provide management services in connection with the operation of the hotels upon opening, which is expected in the first quarter of 2017.
In a move to harness the passion of a generation of food and drink entrepreneurs, Marriott International is launching CANVAS. The first-of-its-kind hotel industry program is a global incubator that will help hungry entrepreneurs realize their vision for amazing food and drink concepts in the company's hotels. The program builds on Marriott's entrepreneurial heritage dating back to 1927 when the company's founder J. Willard Marriott opened a nine seat A&W root beer stand in Washington, DC.
Not so long ago, the arrival of McDonald's in an emerging country epitomized that country's opening up to the modern world, entering a new phase in its economic development. The globalization of the hamburger giant, which helped it boost performance, also largely contributed to a banalization of its product, and today to the possible beginning of a rejection. TYPO3SEARCH_begin
Followings its successful European debut with Hard Rock Hotel Ibiza earlier this year, Hard Rock International owner of one of the world's most iconic and recognized brands announces plans for the beachfront Hard Rock Hotel Tenerife, set to open in mid-2016. The upcoming property is Hard Rock's second project in collaboration with leading operators, Palladium Hotel Group, who recently opened the Hard Rock Hotel Ibiza, the brand's first European hotel.
In a highly unusual move for the hotel industry, Vantage Hospitality has issued a bill of rights for its 1,200 hotel owning members. The world's tenth largest group of hotels, Vantage is the holding company for economy hotel chain Americas Best Value Inn and midscale to upscale Lexington. Under the Vantage flag, the direction of the brand belongs to "We the Owner-Operators" That is to say, the company gives its hotel owners the ability to bind the brand by franchisee member vote on all major initiatives.
Dusit International's pioneering Education division, responsible for Thailand's first hospitality school, Dusit Thani College, and a first-of-its-kind joint venture with Le Cordon Bleu Dusit Culinary School, announces another first for the local hospitality education field.
LaSalle Hotel Properties (NYSE: LHO) today announced that it acquired The Heathman Hotel in Portland, Oregon for $64.3 million. The Company funded the acquisition with cash on hand. Surrounded by corporate and leisure demand generators, the 150-room hotel is located at 1001 SW Broadway Street in the heart of downtown Portland among the city's concentration of office towers, retail offerings, dining establishments and entertainment venues.
It opened to great fanfare promising spectacular views across London, but the first guests of the Shangri-La in The Shard got rather more than they bargained for. A design fault appeared to give the ultimate 'peeping Tom' view into other rooms, with guests complaining about unwanted sights and the Shangri-La hastily erecting some modesty blinds. So perhaps it is unsurprising that the luxury hotel on The Shard's 34th to 52nd floors has been voted the worst hotel opening of 2014 by expert reviewers at Luxury Travel Intelligence.