SoLoMo is no longer a new buzzword for travel brands. Although some airports, like Gatwick, are further down the line with their strategy than others, there is no room for complacency because like everything in the world of online travel, SoLoMo is evolving and changing rapidly. Pamela Whitby reports.
The U.S. hotel industry reported strong performance increases in the three key performance metrics during summer 2012, according to data from STR. During the summer season - which comprises June, July and August—the U.S. hotel industry’s occupancy rose 2.4 percent to 69.3 percent, its average daily rate increased 4.4 percent to US$107.37, and its revenue per available room was up 7.0 percent to US$74.44.
Best Western International recently asked Facebook users to cast their votes for the first-ever Fan Awards on the Best Western Facebook page. Best Western's more than 4,000 hotels from around the world were encouraged to submit nominations in categories ranging from Most Unique Hotel to Best View from a Hotel Room and a panel of travel industry experts reviewed the nominations and selected the five finalists for each category.
How do you take a leading Vegas brand and integrate it to India? Ask Neera Chanani. As head of Caesars Entertainment’s (CZR) hospitality division for South Asia, Chanani has spearheaded the company’s expansion into the region. Her job, which she says has the “energy of a startup with the backing of a global company,” focuses on translating the non-gaming aspects of Caesars’ hotels. “How do you develop a chain of these in a place that’s an emerging market and make it culturally relevant?” Chanani is working on the answer.
Marriott Hotels & Resorts, the signature brand of Marriott International (NYSE:MAR), renowned for its expertise in hosting meetings, is “re-imagining” the traditional small meeting to become a collaborative work experience that will promote creativity and innovation. Inspired by the work styles of Gen X and Gen Y, Marriott Hotels & Resorts has exclusively partnered with Steelcase, the leader in workspace design, and launched today Workspring at Marriott. Redmond Marriott Town Center, near Seattle, is the first hotel to offer the small meetings suite.
Online Revealed, Canada's only tourism internet marketing conference, will be back on the road for the 8th annual event in 2013. The conference, which focuses on the latest in online travel marketing trends, will take place at Caesars Hotel and Casino in Windsor Ontario, April 2-4, 2013, with an anticipated attendance of 450 delegates from across Canada.
On a recent hoteldoctorTM assignment, I was reminded of the importance of standards and leadership where individuals are held accountable for performing to an agreed standard and creating an environment where team members can excel. During the course of the assignment, we noted that the people with whom we interacted appeared for the most part to be pleasant and welcoming. However the responses in the different areas or departments of the hotel varied considerably. This was noticeable both in the performance of a particular duty or task, and the spirit in which it was conducted or delivered.
As the popularity of social media continues to accelerate, it's no surprise that famous faces and well-known brands are increasingly using these platforms to reach the people responsible for their fame.The power of these social media channels allows actors, comedians, athletes, and companies to interact with their followers, yet the casual comfort of these conversations can sometimes result in social slip-ups. MDG Advertising developed the following infographic that shows how the improper use of social media has caused some big names to gain unfavorable attention, but has also allowed them to quickly win back their faithful fans.
There is enormous potential to develop hotels in Russia, but that potential continues to be hampered by bureaucracy and a regulatory framework that is not conducive to growth. This was the key finding at the Russia round table discussion held at the second annual Hotel Investment Conference held in London last week. The Panel was hosted by Michael O'Hare, Managing Director of Horwath HTL Russia and was joined by Patrick Fitzgibbon, Senior Vice President of Development for Hilton Worldwide (Europe and Africa) and Arlid Hovland, Senior Vice President for Business Development for the Rezidor Hotel Group.
Hotel rate parity trends for September to November 2012 of three, four and five star hotels across some of the major cities in Asia. The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
What is the hotel room of the future? How does it appeal to the next generation of connected world travellers? The School of
Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and Hotel ICON are determined to
find out with their designated rooms for research and development "Tomorrow's Guestrooms".
It is interesting to observe that when it comes to online reviews, we use the terms "hotels" and "hospitality" in a generic way
when we know they include a wide range of properties, from economy to luxury hotels. It is as if we consider that
consumers' expectations and behaviors are similar across industry segments when it comes to online reviews.
In this session, we'll discuss how to structure your hotel's Internet marketing budget and how to plan for the new year. Our panel of experts will cover: 1.Tips and tricks for boosting effectiveness of your marketing spend some quick/easy-to-implement ideas for little wins. 2.Look at industry benchmarks and guidelines, including organic, local, paid, and social. 3.Where should hotels be spending their Internet marketing dollars 4.We'll also provide a practical digital marketing checklist and bonus whitepaper "How to Optimize Your Hotel's Google+ Business Page"
CHICAGO (November 24, 2014) Hotel Technology Next Generation (HTNG), the membership association that unites the world's hospitality companies and technology innovators to solve industry challenges, has introduced a new and improved innovation competition, building on its popular Most Innovative Hospitality Technology award. Applications for this year's competition are now being accepted.
With their asset light strategy, brands must now address several types of clientele, because in addition to the public whose loyalty they must develop, they must take at least as much care of their franchisees. TYPO3SEARCH_begin
Thompson Hotels today announces the official opening of its namesake property in the Miami market
and the flagship for the brand: Thompson Miami Beach, located at 4041 Collins Avenue. The 380-
room upscale beachfront property debuts with a collaborative dream team that blends international
appeal and local mindset. Globally revered British interior designer Martin Brudnizki presents a
strikingly vibrant bohemian-beach chic concept that reestablishes the ideals of 1950s glamour,
housed inside a historic Art Deco tower fully restored by Kobi Karp Architects. With a particular
emphasis on local partnerships, Thompson Miami Beach has teamed up with Miami native and James
Beard Award-winning chef Michelle Bernstein to introduce her new restaurant, Seagrape; nightlife
impresarios Karim Masri and Nicola Siervo of KNR Hospitality Group to develop experience-driven
cocktail venues, 1930s House and Crown Room; Miami's star landscape architect Raymond Jungles
to design lush, tropical landscaping; Miami designer Ashley Leimer of Dress Noble to create staff
uniforms; and the homegrown Junior & Hattersalon out of the edgy Wynwood district to offer guests
The winners of the 2014 'Career Investment Development Scholarships' of HOSPA the UK's leading
educational organisation for hospitality professionals involved in Financial Management, Revenue
Management and IT were announced yesterday (20 November) at HOSPA's Annual Conference and
Exhibition, HOSPACE 2014, held at the Sofitel Hotel, London Heathrow at Terminal 5.
nSight, the leader in online consumer shopping intelligence for the travel industry, today announced
that Colorado-based Beaver Run Resort and Conference Center is using its consumer intelligence to
enhance performance in digital marketing for third-party and consumer channels. A top ranked
TripAdvisor hotel in Breckenridge, Beaver Run will use nSight consumer data to target active
shoppers for the upcoming ski season and grow its share of visitors to the highly competitive
Breckenridge ski area.
Following President Barack Obama's address this evening announcing an Executive Order to expand and extend programs for selected groups of undocumented immigrants, the American Hotel and Lodging Association called on the President, Congress and other stakeholders to work together towards comprehensive immigration reform.
Amazon.com is poised to launch its own travel service, featuring booking at independent hotels and resorts near major cities, Skift has learned. The initial rollout of Amazon Travel would feature a curated selection of hotels within a few hours drive from New York, Los Angeles, and Seattle. The service will likely go live around January 1. Skift spoke with representatives of three independent hotels, two of which signed up for the new Amazon service and one that was strongly considering the option.
Imagine a frequent business traveler is planning his family Christmas vacation in, say, New York City. He visits a handful of travel sites on a mission to find a family-friendly, festive hotel for the trip. Many sites are recommending hotels for his trip, but these "personalized" recommendations are often based on data mined from previous search behavior, leaving him with a long list of results featuring fantastic hotels for business travelers. In theory, this effort to personalize search results is great, but clearly there are cases where this kind of predictive personalization can't cover all the bases.
China's fabled Diaoyutai State Guesthouse and American hospitality giant MGM Resorts International today officially opened The Diaoyutai Boutique Chengdu in the capital of Sichuan province in Southwest China. The partners collaborate in China together through Diaoyutai MGM Hospitality, Ltd. and have previously opened the MGM Grand Sanya in Hainan Province.
Pebblebrook Hotel Trust (NYSE: PEB) (the "Company") today announced that it has acquired the Hotel Palomar Los Angeles Westwood ("Hotel Palomar") for $78.7 million. The 264-room, upper upscale, full-service boutique hotel is located in the Westwood neighborhood of Los Angeles, California. The property will continue to be managed by Kimpton Hotels & Restaurants ("Kimpton").
InterContinental Hotels Group (IHG), one of the world's leading hotel companies, announces the signing of a new-build, 199-room Crowne Plaza hotel in Medellin, Colombia. The Crowne Plaza Hotels & Resorts brand is one of the fastest growing hotel brands in the world, with nearly 400 hotels open across more than 60 countries. The hotel will be located in Medellin's upscale "El Poblado" neighborhood, occupying one of two towers in the Palmanova luxury, mixed-use development and connected to the Palma Real Multiplaza. This will be IHG's third property in Medellin, joining the InterContinental Medellin and the Holiday Inn Express Medellin. There are nine hotels open and seven hotels in the development pipeline in Colombia across IHG's InterContinental Hotels & Resorts, Crowne Hotels & Resorts, Holiday Inn, and Holiday Inn Express brands.
Hilton Worldwide (NYSE: HLT), Goodwill Industries International and Apollo Education Group (Nasdaq: APOL), parent company of University of Phoenix, today announced the launch of the Hilton Military Internship Program. This collaboration between higher education, business and nonprofit intends to develop military spouse and veteran talent for potential opportunities at Hilton Worldwide, particularly in supervisory roles.
Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced it has sold Sheraton on the Park in Sydney, Australia to Sunshine Insurance Group Corporation (SIG) for AUS$463.0 million [US$399.0 million]. Starwood will continue to operate the hotel as a Sheraton under a long-term management contract.
Organic search is the leading source of traffic for hotel websites, and over 50% of online revenue in the hospitality industry originates from the search engines. So it's no secret that Search Engine Optimization (or SEO, the art and science of improving a site's organic search rankings) is a vital part of every hotel's marketing toolkit.
Pegasus Solutions has named Scott Gibson chief executive officer. An industry veteran and experienced technology executive, Scott assumes the role following the recent purchase of Pegasus by Regent Equity Partners.
BEST WESTERN Hawar Resort Hotel is idyllically situated on a secluded island, 45 minutes by boat from Bahrain's Al Dur Jetty. Combining a stunning setting with an array of facilities, this unique resort allows guests to relax in perfect serenity, or partake in multiple water-based activities including jet-skiing, paddle-boating and sea fishing.