SoLoMo Success: “Fish Where The Fish Are” But Keep The Conversation Flowing | By Pamela Whitby
SoLoMo is no longer a new buzzword for travel brands. Although some airports, like Gatwick, are further down the line with their strategy than others, there is no room for complacency because like everything in the world of online travel, SoLoMo is evolving and changing rapidly. Pamela Whitby reports.
STR: US hotels strong in summer 2012
The U.S. hotel industry reported strong performance increases in the three key performance metrics during summer 2012, according to data from STR. During the summer season - which comprises June, July and August—the U.S. hotel industry’s occupancy rose 2.4 percent to 69.3 percent, its average daily rate increased 4.4 percent to US$107.37, and its revenue per available room was up 7.0 percent to US$74.44.
Facebook Voters Have Spoken! Thousands Cast Votes For Best Western's Most Unique And Impressive Hotels Worldwide
Best Western International recently asked Facebook users to cast their votes for the first-ever Fan Awards on the Best Western Facebook page. Best Western's more than 4,000 hotels from around the world were encouraged to submit nominations in categories ranging from Most Unique Hotel to Best View from a Hotel Room and a panel of travel industry experts reviewed the nominations and selected the five finalists for each category.
A Day in the Life: Head of Hospitality | BusinessWeek
How do you take a leading Vegas brand and integrate it to India? Ask Neera Chanani. As head of Caesars Entertainment’s (CZR) hospitality division for South Asia, Chanani has spearheaded the company’s expansion into the region. Her job, which she says has the “energy of a startup with the backing of a global company,” focuses on translating the non-gaming aspects of Caesars’ hotels. “How do you develop a chain of these in a place that’s an emerging market and make it culturally relevant?” Chanani is working on the answer.
Marriott Hotels & Resorts “Re-Imagines” The Future of Small Meetings - Launches Workspring at Marriott
Marriott Hotels & Resorts, the signature brand of Marriott International (NYSE:MAR), renowned for its expertise in hosting meetings, is “re-imagining” the traditional small meeting to become a collaborative work experience that will promote creativity and innovation. Inspired by the work styles of Gen X and Gen Y, Marriott Hotels & Resorts has exclusively partnered with Steelcase, the leader in workspace design, and launched today Workspring at Marriott. Redmond Marriott Town Center, near Seattle, is the first hotel to offer the small meetings suite.
Online Revealed Canada announces 8th annual conference at Caesars Windsor Hotel and Casino, Windsor, Ontario April 2-4, 2013
Online Revealed, Canada's only tourism internet marketing conference, will be back on the road for the 8th annual event in 2013. The conference, which focuses on the latest in online travel marketing trends, will take place at Caesars Hotel and Casino in Windsor Ontario, April 2-4, 2013, with an anticipated attendance of 450 delegates from across Canada.
Focus On The Basics Of Success - The Role Of Standards | By Duncan Macarthur
On a recent hoteldoctorTM assignment, I was reminded of the importance of standards and leadership where individuals are held accountable for performing to an agreed standard and creating an environment where team members can excel. During the course of the assignment, we noted that the people with whom we interacted appeared for the most part to be pleasant and welcoming. However the responses in the different areas or departments of the hotel varied considerably. This was noticeable both in the performance of a particular duty or task, and the spirit in which it was conducted or delivered.
Social Media Blunders [Infographic] |
As the popularity of social media continues to accelerate, it's no surprise that famous faces and well-known brands are increasingly using these platforms to reach the people responsible for their fame.The power of these social media channels allows actors, comedians, athletes, and companies to interact with their followers, yet the casual comfort of these conversations can sometimes result in social slip-ups. MDG Advertising developed the following infographic that shows how the improper use of social media has caused some big names to gain unfavorable attention, but has also allowed them to quickly win back their faithful fans.
Russia Needs to Overcome Regulatory and Bureaucratic Hurdles to Realise Hotel Development Potential
There is enormous potential to develop hotels in Russia, but that potential continues to be hampered by bureaucracy and a regulatory framework that is not conducive to growth. This was the key finding at the Russia round table discussion held at the second annual Hotel Investment Conference held in London last week. The Panel was hosted by Michael O'Hare, Managing Director of Horwath HTL Russia and was joined by Patrick Fitzgibbon, Senior Vice President of Development for Hilton Worldwide (Europe and Africa) and Arlid Hovland, Senior Vice President for Business Development for the Rezidor Hotel Group.
RateGain's Hotel Rate Parity Trends - Asia (Sep - Nov 2012)
Hotel rate parity trends for September to November 2012 of three, four and five star hotels across some of the major cities in Asia. The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
Supranational Hotels Target Emerging Markets in Geographical Business Review
Supranational Hotels, one of the world's largest hotel companies and leading provider of hotel distribution technologies, is actively targeting emerging markets to expand its current 700 strong portfolio of 3, 4 and 5 star hotels. The group is looking to build its portfolio of destinations within South America, India and Japan where business and leisure travel continues to grow.
Boutique Hotel Stadthalle: A successful sustainablity case study | By Arturo Cuenllas
This Case Study shows the successfulness of a sustainable strategy. A truly committed sustainability path can provide hotels with wider economical results. Ultimately, this is what sustainability should aim for balancing the triple bottom line: environmental results, social results and economic results. The decision about whether going or not going green, in the case of Michaela Reitterer, owner of the hotel Stadthalle wasn't just a strategic debate but a firm decision based on her own personal values.
HotStats MENA Chain Hotels Market Review July 2014
The Dubai hotel market saw occupancy levels fall to 50.3 percent in July as overall demand within the city reduced due the summer heat and impact of Ramadan, according to the latest HotStats survey of full service four and five star hotels by TRI Consulting.
HeBS Digital to Speak on the Future Role of Intermediaries at EyeforTravels Travel Distribution Summit North America 2014
Summary: HeBS Digital CEO Max Starkov will discuss the true cost of OTA distribution and present the hotelier's action plan for investing in the direct online channel at EyeforTravel's New York conference, "Travel Distribution Summit North America," September 11, 2014.
New Tool Displays WiFi Speed Information Directly Onto, Expedia, and TripAdvisor
Hotel WiFi Test has launched a browser extension that displays information about a hotel's WiFi speed and quality onto the most popular booking and travel websites:, Expedia, and TripAdvisor.
Hilton Hotels & Resorts Opens in Master Planned North Dallas Community
Hilton Worldwide announced the opening of Hilton Dallas/Plano Granite Park, a 299-room newly-built Hilton Hotels & Resorts property in the prestigious master planned community of Granite Park in Plano, Texas located just north of Dallas.
Lindsey Ueberroth of Preferred Hotels: When Running a Meeting, Speak Last |
This interview with Lindsey Ueberroth, chief executive of the Preferred Hotel Group, was conducted and condensed by Adam Bryant. The chief executive of Preferred Hotel Group says that to avoid swaying the conversation in meetings, Ive learned to throw a topic out, ask a lot of questions and get a lot of engagement before I speak my mind."
OTA v/s Meta Search: The Battle Gets Bloodier | By Michael McCartan
Lets start with meta-search the new rising star. According to PhoCusWright, 54% of Chinese, 36% of American and 35% of British travelers use meta-search engines to compare rates. Kayak, which was founded in 2004, took four years to process 1 billion queries, but processed 1.6 billion queries in 2013 alone. This number is expected to triple by 2019. Qunar, a Chinese meta-search channel, processed 3 billion queries for flight and hotel rates in 2013. No wonder that meta-search has attracted billions of dollars of investment in the last few years and is being hailed as the hottest thing in travel.
Interview: TripAdvisor CEO on Building the Perfect Trip |
Skift discussed the future of travel booking with TripAdvisor co-founder and CEO Stephen Kaufer, and along the way Kaufer touched on the companys recent acquisitions, direct-booking initiatives and mobile, the companys TV advertising campaign, and vacation rentals, among other topics.
How Netflix is Changing the Hotel Room | By Larry Mogelonsky
Until I subscribed to Netflix, I never gave it a lot of thought. Its share price, which has seen soaring increases since its IPO, is a hot topic amongst many investors. I, for one, sadly admit that I have no shares; although with performance at that level, I wish I had.
Are Hotels Under Threat From Rise of Home Rentals?
Onefinestay Co-Founder & CEO Greg Marsh discusses how his company works, the home rental business vs. the hotel model and why his company is being called the "rich man's airbnb." He speaks to Manus Cranny, Mark Barton and Anna Edwards on Bloomberg Television's "Countdown." (Source: Bloomberg)
Airbnb: The Hotel Disruptor Unconstrained by Real Estate
Airbnb, the site upending the hotel industry, is the darling of the sharing economy. Can the old-world hotel industry do anything to hold off this juggernaut? Bloomberg's Cory Johnson looks at the numbers driving Airbnb. (Source: Bloomberg)
Sabre renews technology agreement with Sun-n-Sand Group
Sun-n-Sand Group has renewed its technology agreement with Sabre, including use of the industry's leading distribution solution and SynXis central reservation system (CRS) with plans to use this technology to help increase bookings and revenue.
Naked Bootleg: Football Play Gives Game Plan to Hoteliers and Restaurateurs | By Robert Rauch
Naked bootleg is a term used in football whereby the quarterback runs counter to his blockers and tries to create a run or pass opportunity with no help from his blockers. With changes in the economy, new products entering our market and brands trying to out smart other brands, we are operating our businesses naked. We are trying to develop new strategies in the ways we operate and market our hotels while trying to stay ahead of game changers such as new technology, savvy customers and new product in our markets.
Leadership Mentoring Whats Most Important | By Larry Mogelonsky
According to a benchmark study in 2012, US companies alone spend almost $14 billion annually on leadership development with the cost of customized offerings from top business schools reaching upwards of $150,000 per person. No one can doubt that it's important. But molding the next generation of hospitality leaders (keeping this price tag in mind) is far easier said than done.
First cutting edge 70-minute HOSPA Spotlight sessions to shine on hottest hospitality finance, revenue management and IT challenges, at HOSPACE 2014 Conference and Exhibition
The largest and most prestigious annual gathering of like-minded hospitality practitioners in the UK providing information, education and inspiration to be held on Thursday, 20 November 2014, at the Sofitel London Heathrow at Terminal 5
Renaissance Cincinnati Downtown Hotel Debuts in Historic Bartlett Building
Renaissance Hotels is thrilled to welcome the newest gem to its portfolio with the opening of the new Renaissance Cincinnati Downtown Hotel, located in the city's historic Bartlett Building. Renaissance Hotels is a lifestyle brand within Marriott International's global portfolio of 18 brands. With its proud motto of Live Life to Discover, Renaissance Hotels offers today's lifestyle business traveler a unique guest experience woven through design, service and unique programming.
JW Marriott Hotels & Resorts Brand Celebrates Opening of First Hotel in the Caribbean: The JW Marriott Santo Domingo
Santo Domingo, Dominican Republic August 27, 2014 - Marriott International, Inc. (NASDAQ:MAR) continues to grow its world-class luxury JW Marriott hotel brand with the opening of the 150-room JW Marriott Santo Domingo. The grand opening celebration took place today in Santo Domingo and was graced with the presence of President Danilo Medina, Minister of Tourism Francisco Javier Garcia, along with the President of FVI-Fondo de Valores Inmobiliarios S.A.C.A, Mr. Luis Emilio Velutini and Mr. Craig Smith, President of the Caribbean and Latin America at Marriott.
Marriott International Maps Out Pioneering Hospitality Education Program in China
Marriott International, Inc. (NASDAQ:MAR) today announced a "Marriott Apprentice Program" (MAP program) in collaboration with the prestigious Nankai University and American Hotel & Lodging Association Educational Institute for China. This is a pioneering hospitality education initiative that innovatively integrates a sustained internship with both campus and online learning. Nankai University is going to enroll students nationwide for the MAP program. It is also responsible for providing the curriculum, classroom instruction and coordinating the program. The enrolled students are expected to undergo a five-year comprehensive hotel education program that consists of 18 months of learning on campus, 38 months of combined online learning and internship at Marriott hotels in two phases, as well as a final evaluation featuring progressive performance appraisal of the internships.
Hyatt Unveils New 2020 Environmental Sustainability Strategy
In conjunction with the release of its 2013-2014 Corporate Responsibility Report, Hyatt Hotels Corporation (NYSE:H) unveiled today an aggressive set of environmental goals for the year 2020, all designed to strengthen Hyatt's collective ability to collaborate, inspire and further its commitment to environmental stewardship. Hyatt, which is already an industry leader for tracking comprehensive global energy and water data since 2006, is significantly expanding the scope of its existing sustainability initiatives and will continue to focus strongly on measuring and reporting progress.